Terms of service

Last updated: 25-09-2025

OVERVIEW

Welcome to House Of Elegance Hub (“we”, “us”, “our”). House Of Elegance operates this website and store, including all related information, content, features, tools, products, and services (the “Services”). The Services are powered by Shopify, which enables us to provide you with a seamless shopping experience.

By using our Services, including browsing, purchasing, or interacting with this website, you agree to be bound by these Terms of Service (“Terms”) and our [Privacy Policy]. If you do not agree, please do not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

You represent that you are at least 18 years of age (the age of majority in India) and legally capable of entering into binding contracts.

When you create an account or place an order, you agree to provide current, accurate, and complete information, including contact, billing, and shipping details. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

SECTION 2 – OUR PRODUCTS

We make every effort to display products accurately. However, actual colors, finishes, or appearance may vary due to device screens or photography.

We reserve the right to:

  • Modify or discontinue products without prior notice.

  • Limit quantities offered to any customer, region, or jurisdiction.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Orders are only accepted once confirmed by us and payment is successfully processed.

We may reject or cancel orders (with refund, if applicable) due to unavailability, errors in product information, payment issues, or suspected fraudulent activity.

All orders are subject to our [Refund Policy].

SECTION 4 – PRICES AND BILLING

  • All prices listed on our website are in Indian Rupees (INR) unless otherwise specified.

  • Prices are inclusive/exclusive of GST as indicated at checkout.

  • International customers are responsible for customs duties, taxes, and import charges applicable in their country.

  • You agree to provide valid and authorized payment details. If payment is declined, we are under no obligation to supply the product.

SECTION 5 – SHIPPING AND DELIVERY

  • Orders within India are delivered through reputed courier partners. Delivery times are estimates and may vary.

  • For international orders, we charge a flat rate of INR 1700 per order. Customs duties and import charges (if applicable) must be borne by the customer.

  • Risk of loss and ownership transfer once we hand over products to the courier.

SECTION 6 – INTELLECTUAL PROPERTY

All intellectual property on this website, including text, images, logos, graphics, and designs, are owned by House Of Elegance Hub or its licensors. You may not copy, reproduce, or distribute such material without prior written consent.

SECTION 7 – OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide access to third-party tools or links. These are offered “as is” without warranties. Use is at your own risk, and any disputes must be directed to the relevant third party.

SECTION 8 – RELATIONSHIP WITH SHOPIFY

House Of Elegance Hub is powered by Shopify. However, your purchases are directly with House Of Elegance Hub. Shopify is not a party to these transactions.

SECTION 9 – PRIVACY POLICY

All personal data you provide is subject to our [Privacy Policy] and applicable Indian data protection laws. Some data is processed by Shopify and third-party service providers located outside India.

SECTION 10 – FEEDBACK

If you submit reviews, suggestions, or feedback, you grant us a royalty-free, worldwide license to use and display such content for promotional or operational purposes.

SECTION 11 – ERRORS AND INACCURACIES

We reserve the right to correct any errors, inaccuracies, or omissions on the website (including pricing and availability) and cancel orders affected by such errors.

SECTION 12 – PROHIBITED USES

You may not use the Services for unlawful purposes under Indian law, including but not limited to:

  • Fraudulent transactions, money laundering, or tax evasion.

  • Infringement of intellectual property rights.

  • Transmitting viruses, malware, or harmful code.

  • Harassment, abuse, or defamatory conduct.

SECTION 13 – TERMINATION

We may suspend or terminate your access if you violate these Terms. Termination does not affect obligations incurred prior to termination (e.g., payment due).

SECTION 14 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available.” We disclaim warranties of merchantability, fitness for a particular purpose, or uninterrupted service, to the extent permitted by Indian law.

SECTION 15 – LIMITATION OF LIABILITY

To the maximum extent permitted by Indian law, House Of Elegance Hub shall not be liable for indirect, incidental, special, or consequential damages (loss of profits, data, or goodwill) arising from use of our Services.

SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold harmless House Of Elegance Hub, its affiliates, employees, and partners from claims or damages arising from your breach of these Terms or applicable laws.

SECTION 17 – GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Faridabad, Haryana in India].

SECTION 18 – CHANGES TO TERMS

We may revise these Terms at any time by updating this page. Continued use of our Services after changes means acceptance of the revised Terms.

SECTION 19 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

House Of Elegance Hub
📧 lily@houseofelegancehub.com
📍 Sanjay Colony Sector 23, Apartment, Faridabad, Haryana, India - 121005
📞 +91-8920059218
GSTIN: 06CFXPS5015R1ZE